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GENERAL INFORMATION, TERMS AND CONDITIONS


INVENTORY

All titles are official releases purchased directly from labels and their licensees. All inventory is new merchandise unless noted otherwise.

SHIPPING & HANDLING

We ship worldwide. If you would like to place an order but your country is not listed at the checkout, you may ask for exception.

SHIPPING & HANDLING RATES:
$8.00 1st item; $1.00 each additional item

Estimated delivery time is 2-3 weeks, however we allow up to 45 business days for delivery. If you have not received your order after 45 days from the original shipping date please contact us and the situation will be resolved.

PAYMENT INFORMATION

We accepts paymentss via online checks, Visa, MasterCard, Discover, American Express, Dinners, JCB, debit cards with the Visa and MasterCard logo, FXSource®, PayPal®, and PayPal Pay Later®

Products provided by Dark-Media.com are sold by 2Checkout.com, Inc. (Ohio, USA). Charges will appear on your credit card bill or bank statement under the name 2CO.com.

RETURN POLICY

Any unopened item can be returned for any reason within 14 days for a refund or store credit. Upon receipt of the item, we will credit your credit card or issue a store credit for the cost of the item.

If the item was damaged when delivered or does not work properly, you may return it within 14 days in exchange for the same item.

TERMS OF SALE

All prices are in US funds. All prices are subject to change.
We are not responsible for errors in the description of items or typographical errors.
We reserve the right to refuse or cancel any order for any reason.
We are not responsible for any incorrect mailing address provided.
We are not responsible for cash/money order payments lost or stolen.
We are not responsible for lost or damaged returns.
We are not responsible for any additional taxes, duties, or customs fees that may be added by your local government or postal carrier.

SECURITY

We do not collect, store or process your credit card information. All credit card transactions take place on the www.2Checkout.com server using SSL (Secure Socket Layer) encryption technology. Your credit card information will be transmitted in encrypted form, privately and unaltered.

PRIVACY

We respect your privacy. The personal information you submit to us will not be shared, sold, or disclosed to third parties in any form, for any purposes, at any time.

CONTACT

Regarding any errors concerning our web site please email us at
webmaster@dark-media.com

For any other questions such as order status, returns, defective or damaged items, billing or shipping questions, wholesale inquiries, news subscription, please use the contact form on our web site, found here.